Product information
What CRMAIBOT does
CRMAIBOT is an AI website chatbot platform from Chayaza Private Limited. Businesses supply approved information, configure enquiry flows and manage the resulting conversations and leads.
“Available” means the feature is implemented, subject to package permissions and setup. “Add-on” is separately enabled or billed. “Custom integration” requires a confirmed connection and scope. Beta or coming-soon features are not represented here as included capabilities.
Capabilities and dependencies
Website chatbot and industry templates Available
Embed a tenant-owned chatbot on approved domains and start from an industry template. Learn more
Website and document training Available
Train with approved website pages, FAQs and supported documents. Crawl, upload and storage allowances depend on the package. Learn more
Conversational lead capture Available
Collect enquiry details and qualification answers for follow-up in the CRM. Collection depends on the configured flow. Learn more
Appointment enquiries Available
Capture preferred date, time and service and create appointment requests when enabled. A request is not a confirmed external calendar reservation. Learn more
Product recommendations and service catalogue Available
Suggest products and services from configured catalogue and detected product data. Package permissions and source quality apply; inventory and payment integrations are separate. Learn more
Conversation Intelligence and analytics Available
Review conversations, feedback, lead intent and usage within account permissions. Conversation insights and analytics require the appropriate package features. Learn more
WhatsOS integration Custom integration
A server-side WhatsOS bridge is implemented. Activation requires an authorized WhatsOS workspace, channel credentials and integration permissions. Meta business assets and WhatsApp numbers remain with their authorized business owner; messaging fees and WhatsOS subscriptions are separate. Learn more
WATI WhatsApp channel Add-on
Requires a WATI account, verified webhook setup, external AI-agent configuration and the corresponding package permissions. WhatsApp is not included with every core plan. Learn more
LeadSaza Custom integration
Lead management, assignment, follow-ups and team collaboration in LeadSaza are separate from the CRMAIBOT subscription. Automatic LeadSaza synchronization is not a supported native connector; scope and API access must be confirmed separately. Learn more
Voice and telecalling Add-on
Voice services have separate provider setup, usage charges and compliance requirements. They are not included automatically in website chatbot subscriptions. Learn more
Business questions
What is the best AI chatbot for a business website?
Choose by the sources it can use, privacy controls, lead workflows, usage limits and handoff requirements. CRMAIBOT provides trained website chatbots; test your own questions before choosing a package. Related guidance
How can AI capture leads automatically?
A configured chatbot can ask for contact details and qualifying information during an enquiry, then store a lead for follow-up. Collect only the information needed and explain its purpose. Related guidance
Can an AI chatbot book appointments?
CRMAIBOT can capture appointment enquiries with service and preferred dates when the feature is enabled. External calendar confirmation requires the relevant booking integration or staff action. Related guidance
How does an AI shopping assistant recommend products?
It matches the visitor’s request against approved product catalogue information. The business must maintain product details and prices; suggestions do not guarantee stock or complete checkout. Related guidance
Can AI chatbots work with WhatsApp?
Yes, with a supported configured channel such as WATI or an authorized WhatsOS integration. Provider accounts, Meta approvals, messaging costs and package restrictions apply. Related guidance
How can travel agencies automate enquiries?
Use approved destination and package information to answer questions and capture travel dates, party size and budget. A human should confirm current availability and final quotations. Related guidance
How can real estate agents qualify leads?
Ask for location, budget, property type and preferred visit date, then route the enquiry to the sales team. Answer property claims only from approved project information. Related guidance
How can clinics automate appointment enquiries?
Answer approved service, location and consultation-process questions and capture an appointment request. The assistant should not diagnose or replace clinical advice. Related guidance
What is the difference between AI and rule-based chatbots?
Rule-based bots follow predefined paths. AI chatbots can interpret varied wording and draft answers from supplied sources, but require careful source maintenance, limits and human escalation. Related guidance
How much does an AI chatbot cost?
Use the published package table above for current CRMAIBOT prices and limits. Setup fees, taxes, renewal terms and channel charges should be considered alongside the subscription. Private customer quotations are not published.