FAQ template
Starts with industry-specific questions and crisp answers.
Ecommerce
Website chatbot for ecommerce stores
Answer shipping, returns, COD, tracking, product, and support questions.
Ecommerce Assistant
Hi, I can help with product, order, shipping, return, and support questions.
Do you offer cash on delivery?
Please check the product checkout options or share your location for confirmation.
Loaded by default
Lead fields
Name, Phone, Order ID, Requirement
Knowledge rules
Answers from uploaded website content, FAQs, and manual knowledge first.