Features

Everything Needed to Train, Launch and Manage AI Website Conversations

CRMAIBOT combines website training, document knowledge, lead capture, human handoff, visitor tracking, and analytics so every customer conversation has a clear next step.

CRMAIBOT Workspace
Trained
Website pages crawled
FAQs and documents indexed
Lead form ready
Human handoff enabled
Core platform

Built for Real Website Enquiries

The feature set is focused on practical sales, support, and lead generation workflows rather than a generic chat window.

Website-Trained AI Chatbot

Train the bot from approved website pages, FAQs, PDFs, policies, service pages, pricing pages, and business documents.

Primary Knowledge Base

Keep answers grounded in your own business content so the chatbot avoids guessing about prices, offers, availability, or policies.

Lead Capture Forms

When buying intent appears, CRMAIBOT can show a structured form instead of asking visitors to type phone numbers inside chat.

Human Handoff

Route complex, high-value, or unhappy conversations to your team with the transcript and visitor context preserved.

Live Visitor Tracking

See visitors, active URLs, referrers, devices, chats, and captured leads from the customer dashboard.

Analytics and Usage Controls

Track conversations, leads, popular questions, plan limits, chatbot usage, and monthly activity from one workspace.

Training

Use Your Business Content as the Source of Truth

Your AI Bot can be trained from website pages, documents, FAQs, service details, product data, and custom rules. This keeps answers relevant and reduces wrong responses.

Website Crawling

Add a tenant website URL and CRMAIBOT crawls same-domain pages to build a searchable training base.

Document Upload

Support PDF, DOCX, TXT, CSV, and spreadsheet knowledge sources for brochures, catalogues, and support documents.

FAQ Training

Add exact questions and approved answers for common enquiries, objection handling, support, and qualification.

AI Behaviour

Configure tone, answer length, response style, lead collection behavior, languages, and restricted topics.

Business Workflows

Real estate enquiries, property recommendations, site visit requests, and lead qualification

Ecommerce product discovery from website training with product cards and original product links

Service business enquiries with packages, appointment intent, callback forms, and service catalogue support

Education, healthcare, finance, travel, legal, hospitality, and support-focused chatbot templates

Control and Trust

Domain locking helps ensure a chatbot is used only on approved websites.

Knowledge sources remain visible in the dashboard for review and updates.

Language settings are ready for English, Hindi, Malayalam, Tamil, Kannada, and Telugu.

Chats, leads, and visitor URLs are available for follow-up and quality review.

FAQ

Feature Questions

Can CRMAIBOT answer from my website?

Yes. Add your website URL in training and CRMAIBOT can use crawled same-domain pages as primary knowledge for answers.

Will the bot invent prices or products?

No. The chatbot is designed to answer from stored website, FAQ, catalogue, document, and approved knowledge sources. If data is missing, it should ask the visitor to contact the team or fill the lead form.

Can it capture leads from chat?

Yes. CRMAIBOT can collect name, phone, email, requirement, budget, preferred location, appointment interest, or custom fields through structured lead capture.

Does it support human handoff?

Yes. Visitors can be transferred to a human agent when the answer needs personal attention or the visitor asks for a person.

Can I use it for different industries?

Yes. CRMAIBOT supports industry templates for real estate, ecommerce, healthcare, education, restaurants, finance, insurance, services, SaaS, travel, and more.

Can customers edit training later?

Yes. Customers can add more knowledge, update FAQs, upload documents, retrain website content, and configure AI behaviour from the dashboard.