CRMAIBOT Partner Program Terms & Conditions

1. Partner Eligibility

The Partner Program is open to eligible professionals and organizations. CRMAIBOT reserves the right to approve, reject, suspend, or terminate any partner application at its sole discretion.

• Individuals
• Freelancers
• Digital Marketing Agencies
• Web Development Companies
• IT Consultants
• Business Consultants
• Sales Organizations
• Technology Service Providers

2. Partner Activation

Partner registration alone does not activate commission eligibility. To activate the Partner Program, the partner must purchase at least one Professional Annual Subscription Plan. The value of this purchase will be converted into Partner Credits and made available in the Partner Dashboard.

3. Partner Credits

Partner Credits are governed by CRMAIBOT policies. CRMAIBOT reserves the right to revoke credits obtained through fraudulent or abusive activities.

• Can be used to purchase CRMAIBOT subscriptions and services.
• Do not expire unless otherwise specified.
• Cannot be redeemed for cash.
• Cannot be transferred to another partner.
• Cannot be withdrawn to any bank account.
• Cannot be converted into commissions.
• Cannot be sold or exchanged.

4. Referral Ownership

A referred customer becomes permanently associated with the originating partner when the customer registers using the partner referral link, the partner creates the customer account, or the customer is assigned by CRMAIBOT.

The partner relationship remains active unless fraud is detected, the customer requests reassignment, the partner account is terminated, or the partner remains inactive for more than twelve consecutive months.

5. Commission Eligibility

Partners earn commissions only on successfully completed and paid transactions. Commissions become payable only after the applicable refund period has expired.

• Refunded payments
• Cancelled subscriptions
• Chargebacks
• Fraudulent transactions
• Internal company accounts
• Test accounts

6. Commission Lock-In Protection

The commission percentage assigned to a partner at onboarding shall remain fixed for a period of three years. CRMAIBOT shall not reduce the assigned commission percentage during this period unless fraud, abuse, or breach of these terms is identified.

7. Commission Settlement

Commission settlements shall be processed monthly. The Partner Dashboard shall provide invoice-wise earnings, customer-wise earnings, GST breakdown, gross commission, TDS deductions, net payout amount, and settlement history.

CRMAIBOT may delay settlements for compliance verification, fraud checks, disputes, or payment reversals.

8. KYC Requirements

Partners must complete KYC verification before receiving commission payouts. CRMAIBOT reserves the right to request additional verification documents.

India: PAN Number, bank account details, IFSC Code, account holder name, bank proof, and GST Number if applicable.

Other Countries: Tax Identification Number, bank account information, SWIFT/BIC Code, and tax residency details.

9. Tax Compliance

Partners are solely responsible for their own tax obligations. Where required by applicable law, TDS may be deducted from partner commissions, higher TDS rates may apply if valid PAN details are not provided, and tax invoices may be required from partners where applicable.

CRMAIBOT shall not be responsible for partner tax filings or regulatory compliance.

10. Marketing Conduct

Violation of marketing conduct rules may result in immediate termination.

• Misrepresent CRMAIBOT products or services.
• Make false pricing commitments.
• Offer unauthorized discounts.
• Create misleading advertisements.
• Use spam, unsolicited emails, or deceptive marketing practices.
• Use CRMAIBOT branding without authorization.

11. Customer Ownership & Non-Circumvention

Partners shall not divert customers to competing services using CRMAIBOT resources, interfere with customer billing, manipulate subscription renewals, or create duplicate accounts to generate commissions. Any such activity may result in commission forfeiture and account termination.

12. Fraud Prevention

CRMAIBOT maintains a zero-tolerance policy for fraud and reserves the right to reverse commissions and suspend accounts immediately.

• Fake referrals
• Self-referrals for commission abuse
• Fake invoices
• Payment manipulation
• Duplicate customer accounts
• Commission gaming schemes

13. Confidentiality

Partners shall keep confidential pricing structures, customer information, internal business processes, technical documentation, and commission structures not publicly disclosed. Confidential information may not be shared with third parties without written consent.

14. Intellectual Property

All trademarks, software, content, logos, and technology remain the exclusive property of CRMAIBOT. No ownership rights are transferred to partners.

15. Termination

CRMAIBOT may suspend or terminate any partner account for breach of these terms, fraudulent activity, non-compliance with KYC requirements, reputational harm to CRMAIBOT, or violation of applicable laws.

Upon termination, unsettled commissions may be withheld pending investigation, Partner Credits shall remain subject to CRMAIBOT policies, and referral ownership may be reassigned.

16. Limitation of Liability

CRMAIBOT shall not be liable for loss of profits, indirect damages, business interruption, customer disputes, partner marketing expenses, or tax liabilities. Total liability shall not exceed the total commissions paid to the partner during the preceding twelve months.

17. Program Modifications

CRMAIBOT reserves the right to modify pricing, products, introduce new plans, update commission structures for future partners, and amend these terms. Existing three-year commission lock-in commitments shall remain unaffected.

18. Governing Law

These terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ernakulam, Kerala, India.

19. Acceptance

By registering as a Partner, activating the Partner Program, or referring customers to CRMAIBOT, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.